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Loss Prevention can be divided into the following general
categories.
- Employee Theft. - Whether through waste, merchandise
theft, proprietary information, cash etc.
- Vendor Theft - or shipping errors
- Cargo Theft - Whether in shipping, receiving or
in transit
- Shoplifting
- Point-of-sale - Typically, bad checks, refund fraud,
money switches, package or price switching, credit
card fraud, employee assisted credit card fraud.
- Other - Robbery, break and enters, coupon fraud,
computer and data loss, litigation
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There are many ways that we have assisted clients in the prevention,
detection and charges related to many of the above Loss Prevention
Risks. Some of these recommendations have involved on-site security
personnel, program and policy implementation, security systems,
and ongoing auditing to determine the success of these measures.
It should be realized that many variables must be looked at
due to different physical setup, product type and floor configurations.
Often the social and economic demographic of the store location
will dictate Loss Prevention procedures needed.
- A major international retailer of specialized clothing was
losing thousands of dollars a day to theft. Our investigation
revealed that three separate theft rings were operating in this
metropolitan area. Two of these rings involve separate instances
of employees orchestrating the thefts with outside accomplices.
We found in one store that an employee in the warehouse would
put product into boxes and garbage bags and place them in the
Garbage disposal bin. Surveillance revealed an accomplice would
come by after work, in the dark and remove the garbage from the
padlocked garbage bin with a key and load his truck. Charges were
laid against both parties. A dismissal also occurred.
- Another investigation revealed an employee removing security
tabs from product and leaving them for pickup by associates who
he would guide to the merchandise by using his cell phone.
- Having our trained Loss Prevention personnel making observations
in the stores and apprehending suspects typically solves many
other cases. Our operatives save many thousands of dollars of
product leaving the store by a number of investigative and preventative
methods. The apprehensions leading to arrest and convictions assists
in deterring other would be thieves.
- Surveillance accompanied by well placed time-lapse surveillance
video allowed us to catch a group of nightshift employees at a
major furniture manufacturing company. Since supervision was lax,
and the long time employees trusted, they chose to use the nightshift
to assemble product and have an accomplice load his truck at the
loading bay. The accomplice was a relative of the employee who
had a furniture retail store
- Loss Prevention Audits are being conducted by
us on behalf of more and more companies. They recognize
the need to first assess the physical plant layout, the
companies inventory controls, staff policy and procedures
in order to assess the proper mix of physical and psychological
deterrents, detection, apprehension and prosecution policies.
Not all situations and configurations require the same solutions.
Therefore it is necessary, in the interest of economy, to
select the right security mix.
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